The course provides an understanding of the industry, describe the travel professional’s role, the role of technology in the travel industry and the importance of exceeding customer expectations. In addition, the Course teaches fundamental skills and competencies linked to industry regulations, standard coding, world geography, quoting air fares and interpreting fare rules, electronic ticketing, passenger travel documents such as passports, visas and health certificates and reservations procedures.
IATA Certificate Courses
- Airline Computer Reservation System
- Customer Service and Ticketing
- IATA Certificate and License in Cabin Crew
- IATA Certificate in Travel and Tourism
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