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Home - June 2021

Why Customer Service is so Bad

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https://www.youtube.com/watch?v=UyJTIVCDScE We all frequent a lot of businesses; most have so-so customer service at best. (But not if you hear their advertising! Customer service is always outstanding!) We've become used

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June 30, 2021

3 Steps To Keeping A Customer For Life

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https://www.youtube.com/watch?v=lJUzh7INCZg The … between a customer and your company is more … than it appears. It's not a simple matter of the customer handing over some money in return for

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June 30, 2021

How To Win Your Customer Service Battle

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https://www.youtube.com/watch?v=WQwbpCwrTkM Millions of people, just like you, end up with a customer service problem that they just can't seem to get … No matter what they do. Even though you

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June 30, 2021

Customer Service And The Human Experience

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https://www.youtube.com/watch?v=bL_D-qyva0c Historically, customer service was delivered over the phone or in person. Customers didn’t have many choices, and switching to competitors was cumbersome. Today, these methods are but two of

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June 30, 2021

Hiring Customer Service Representatives That Are A Perfect Fit

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https://www.youtube.com/watch?v=kOZPNWQQgWg Have you ever phoned a customer service department only to receive an attitude rather than help? Not a pleasant experience! It is quite obvious that the person on the

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June 30, 2021

Customer Service IS Good Old Fashioned Hospitality

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https://www.youtube.com/watch?v=s5ROSlL94tg At the heart of great customer service is the act of deep listening. This is a learned spiritual practice and this is what this article explores. When does customer

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June 29, 2021

We Are Customer Service Angels

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https://www.youtube.com/watch?v=nxtaMdu55Ug&t=3s Magic Becky and Mooie Infinity, Second Life identities, joined forces again to commemorate Becky Rhone-Nowlan's new Electronic book entitled: Secrets Of The Second Fortune.This book is about Customer …

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June 29, 2021

How To Use Customer Service Effectively

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https://www.youtube.com/watch?v=La-ZJKa_8q0 Many people claim to believe in the value of customer service - however, most don't really institute programs that ensure they are going the extra mile and can be

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June 29, 2021

How to Not Lose Customers : Tips Every Business Owner Needs to Know

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https://www.youtube.com/watch?v=9xzMf89u2vM As a business owner, and as a customer myself, I've seen my fair share of do's and don'ts in the realm of customer service, and I know what makes

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June 29, 2021

Winning Customer Experiences

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https://www.youtube.com/watch?v=yzn6A0_nRE8 Much research has been done on what the makes a winning customer experience. What is it that makes customers come back to your business instead of going to someone

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June 29, 2021

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